:root {
    color-scheme: light;
    --fb-brand: #d65b12;
    --fb-brand-dark: #aa4108;
    --fb-ink: #25332f;
    --fb-muted: #64706b;
    --fb-bg: #f5f7f6;
    --fb-card: #ffffff;
    --fb-line: #dfe6e2;
    --fb-blue: #246ba8;
    --fb-green: #18794e;
    --fb-yellow: #996010;
    --fb-red: #bd3d3d;
    --fb-soft-blue: #edf5fc;
    --fb-soft-green: #edf7f1;
    --fb-soft-orange: #fff3e9;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }
body { margin: 0; background: var(--fb-bg); color: var(--fb-ink); font: 14px/1.5 "Segoe UI", Arial, sans-serif; letter-spacing: 0; }
a { color: var(--fb-blue); text-underline-offset: 3px; }
button, input, select, textarea { font: inherit; }
button, a, summary, input, select, textarea { -webkit-tap-highlight-color: transparent; }
:focus-visible { outline: 3px solid var(--fb-blue); outline-offset: 3px; }
h1, h2, h3, p { margin-top: 0; }
h1, h2, h3 { letter-spacing: 0; overflow-wrap: anywhere; }
h1 { font-size: 28px; line-height: 1.2; font-weight: 700; margin-bottom: 6px; }
h2 { font-size: 17px; line-height: 1.35; font-weight: 650; margin-bottom: 12px; }
h3 { font-size: 15px; }
p:last-child { margin-bottom: 0; }
svg.icon { width: 20px; height: 20px; flex: 0 0 20px; }
.muted, .empty-state { color: var(--fb-muted); }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.skip-link { position: fixed; left: 16px; top: -100px; z-index: 100; padding: 12px 18px; background: white; border: 2px solid var(--fb-blue); border-radius: 6px; }
.skip-link:focus { top: 12px; }

.feedback-shell { display: grid; min-height: 100vh; grid-template-columns: 236px minmax(0, 1fr); }
.feedback-sidebar { position: sticky; top: 0; height: 100vh; height: 100dvh; overflow-y: auto; display: flex; flex-direction: column; gap: 24px; padding: 28px 16px 20px; background: white; border-right: 1px solid var(--fb-line); }
.feedback-brand { display: flex; flex-direction: column; align-items: flex-start; gap: 18px; padding: 0 12px; color: var(--fb-ink); text-decoration: none; }
.feedback-brand img { display: block; width: 154px; height: 57px; object-fit: contain; }
.feedback-brand strong { font-size: 23px; line-height: 1.2; }
.feedback-brand small { display: block; color: var(--fb-muted); font-size: 12px; margin-top: 4px; }
.feedback-nav { display: grid; gap: 4px; }
.feedback-nav-label { padding: 0 12px; margin: 10px 0 6px; color: var(--fb-muted); font-size: 11px; font-weight: 700; text-transform: uppercase; }
.feedback-nav a { display: flex; gap: 11px; align-items: center; min-height: 42px; padding: 10px 12px; border-radius: 6px; text-decoration: none; color: #53615a; font-weight: 550; border-left: 3px solid transparent; }
.feedback-nav a:hover { background: #f4f7f5; color: var(--fb-green); }
.feedback-nav a.active { background: var(--fb-soft-green); color: #146b44; border-left-color: var(--fb-green); font-weight: 700; }
.feedback-sidebar-footer { margin-top: auto; border-top: 1px solid var(--fb-line); padding: 18px 12px 0; font-size: 12px; color: var(--fb-muted); }
.feedback-sidebar-footer strong { display: block; color: var(--fb-ink); margin-bottom: 2px; }
.feedback-main { min-width: 0; }
.feedback-topbar { display: flex; justify-content: space-between; gap: 16px; align-items: center; min-height: 74px; border-bottom: 1px solid var(--fb-line); background: white; padding: 14px 28px; }
.feedback-topbar-context { display: flex; align-items: center; gap: 12px; min-width: 0; }
.feedback-topbar-context > span { font-weight: 600; color: var(--fb-muted); }
.feedback-account { display: flex; align-items: center; gap: 14px; min-width: 0; }
.feedback-account > div { min-width: 0; text-align: right; }
.feedback-account strong { display: block; max-width: 300px; overflow-wrap: anywhere; font-size: 13px; }
.feedback-account small { display: block; color: var(--fb-muted); overflow-wrap: anywhere; }
.feedback-content { max-width: 1600px; margin: 0 auto; padding: 28px 28px 48px; }
.feedback-menu-toggle, .feedback-menu-close, .feedback-backdrop { display: none; }
.page-header, .feedback-hero, .feedback-card-head, .section-heading { display: flex; justify-content: space-between; gap: 16px; align-items: flex-start; }
.page-header, .feedback-hero { margin-bottom: 22px; }
.page-header > div, .feedback-card-head > div, .feedback-hero > div { min-width: 0; }
.page-header p, .feedback-hero p { color: var(--fb-muted); margin: 0; }
.page-header .eyebrow, .eyebrow { font-size: 11px; color: var(--fb-green); font-weight: 700; text-transform: uppercase; margin-bottom: 6px; }
.feedback-card-head h2, .section-heading h2 { margin: 0; }
.feedback-card-head { margin-bottom: 18px; }
.section-heading { align-items: center; margin-bottom: 14px; }
.section-heading .muted { font-size: 12px; }
.section-gap { margin-top: 24px; }
.feedback-section { min-width: 0; padding-top: 22px; border-top: 1px solid var(--fb-line); }
.grid, .dashboard-grid { display: grid; gap: 18px; }
.grid > *, .dashboard-grid > * { min-width: 0; }
.grid-stats { grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); }
.grid-2, .two-columns { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.feedback-card { border: 1px solid var(--fb-line); border-radius: 8px; background: white; padding: 20px; min-width: 0; }
.metric-card { --metric-color: var(--fb-blue); --metric-bg: var(--fb-soft-blue); position: relative; display: flex; flex-direction: column; gap: 8px; padding: 18px 20px; border-top: 3px solid var(--metric-color); }
.metric-green { --metric-color: var(--fb-green); --metric-bg: var(--fb-soft-green); }
.metric-orange { --metric-color: var(--fb-brand); --metric-bg: var(--fb-soft-orange); }
.metric-red { --metric-color: var(--fb-red); --metric-bg: #fff0ee; }
.metric-heading { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.metric-icon { display: inline-flex; align-items: center; justify-content: center; width: 34px; height: 34px; flex: 0 0 34px; border-radius: 6px; color: var(--metric-color); background: var(--metric-bg); }
.metric-label { color: var(--fb-muted); font-size: 13px; font-weight: 600; }
.metric-value { font-size: 34px; font-weight: 700; line-height: 1.2; font-variant-numeric: tabular-nums; overflow-wrap: anywhere; }
.metric-card .metric-link { display: inline-flex; gap: 6px; align-items: center; width: fit-content; max-width: 100%; color: var(--metric-color); font-size: 12px; font-weight: 600; text-decoration: none; margin-top: auto; }
.metric-link:hover { text-decoration: underline; }
.metric-link .icon { width: 15px; height: 15px; flex-basis: 15px; }
.summary-strip { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 16px; padding: 20px 0; margin: 0 0 6px; }
.summary-strip > div { min-width: 0; border-right: 1px solid var(--fb-line); padding-right: 12px; }
.summary-strip > div:last-child { border: 0; }
.summary-strip dt { color: var(--fb-muted); font-size: 12px; margin-bottom: 5px; }
.summary-strip dd { margin: 0; font-size: 17px; font-weight: 650; font-variant-numeric: tabular-nums; overflow-wrap: anywhere; }
.summary-strip dd small { display: block; font-size: 11px; color: var(--fb-muted); font-weight: 400; }

.button, button { display: inline-flex; gap: 8px; min-height: 38px; align-items: center; justify-content: center; border: 1px solid transparent; border-radius: 6px; background: var(--fb-green); color: white; cursor: pointer; font-weight: 600; padding: 8px 12px; text-decoration: none; line-height: 1.35; text-align: center; max-width: 100%; overflow-wrap: anywhere; transition: background .15s ease; }
.button:hover, button:hover { background: #11623d; }
.button-secondary { background: white; color: #43584b; border-color: #d1dcd5; }
.button-secondary:hover { background: #edf3ef; }
.button-small { min-height: 32px; padding: 6px 10px; font-size: 12px; }
.icon-button { flex: 0 0 38px; width: 38px; height: 38px; padding: 8px; }
button:disabled { opacity: .55; cursor: not-allowed; }
.actions, .hero-actions, .report-actions, .stacked-actions, .status-list { display: flex; flex-wrap: wrap; gap: 8px; }
.actions, .hero-actions { align-items: center; }
.report-actions { align-items: center; grid-column: 1 / -1; padding-top: 8px; }
.status-list { align-items: flex-start; }
.stacked-actions { align-items: flex-start; flex-direction: column; }

.feedback-filters { border-top: 1px solid var(--fb-line); border-bottom: 1px solid var(--fb-line); margin: 0 0 22px; }
.grid + .feedback-filters { margin-top: 22px; }
.feedback-filters summary { display: flex; gap: 10px; align-items: center; min-height: 48px; padding: 10px 0; cursor: pointer; list-style: none; font-weight: 600; }
.feedback-filters summary::-webkit-details-marker { display: none; }
.filter-summary { margin-left: auto; color: var(--fb-muted); font-size: 12px; font-weight: 400; }
.filter-chevron { transition: transform .15s ease; }
.feedback-filters[open] .filter-chevron { transform: rotate(180deg); }
.filters-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px 16px; align-items: end; padding: 4px 0 18px; }
.field, .form > label, .filters-grid > label { display: grid; gap: 5px; min-width: 0; font-size: 12px; font-weight: 600; }
input, select, textarea { width: 100%; min-width: 0; min-height: 38px; border: 1px solid #cbd7cf; border-radius: 5px; background: white; color: var(--fb-ink); font-size: 13px; font-weight: 400; padding: 8px 10px; }
input:disabled, select:disabled { background: #edf1ee; color: var(--fb-muted); }
textarea { min-height: 100px; resize: vertical; }
input[type="file"] { padding: 10px; }
input::file-selector-button { padding: 7px 10px; border: 1px solid var(--fb-line); border-radius: 4px; background: var(--fb-soft-green); color: var(--fb-green); cursor: pointer; margin-right: 10px; }
.form { display: grid; gap: 14px; }
.form > button { justify-self: start; }
.filter-actions { grid-column: 1 / -1; display: flex; justify-content: flex-end; gap: 8px; padding-top: 4px; }

.table-wrap { overflow-x: auto; max-width: 100%; border: 1px solid var(--fb-line); border-radius: 6px; background: white; }
.feedback-card > .table-wrap { border: 0; border-top: 1px solid var(--fb-line); border-radius: 0; }
table { width: 100%; border-collapse: collapse; font-size: 13px; }
th, td { border-bottom: 1px solid var(--fb-line); padding: 12px 14px; text-align: left; vertical-align: middle; }
th { background: #f3f6f4; color: #5d6b63; font-size: 11px; font-weight: 650; }
td { max-width: 340px; overflow-wrap: anywhere; }
td .button { white-space: nowrap; }
tbody tr:hover { background: #f8faf9; }
tr:last-child td { border-bottom: 0; }
td[colspan] { text-align: center; padding: 32px 18px; color: var(--fb-muted); }
.numeric-table th:not(:first-child), .numeric-table td:not(:first-child) { text-align: right; font-variant-numeric: tabular-nums; }
.numeric-table td:first-child { min-width: 165px; }
.numeric-table td a { font-weight: 650; text-decoration: none; }
.numeric-table td a:hover { text-decoration: underline; }
.cell-secondary { display: block; font-size: 11px; color: var(--fb-muted); margin-top: 3px; }
.feedback-badge { display: inline-flex; align-items: center; max-width: 100%; border-radius: 4px; padding: 4px 7px; font-size: 11px; line-height: 1.4; font-weight: 600; }
.badge-success { background: var(--fb-soft-green); color: var(--fb-green); }
.badge-warning { background: #fff4df; color: var(--fb-yellow); }
.badge-danger { background: #fff0ee; color: #ab3333; }
.badge-muted { background: #edf1ef; color: #59665f; }
.badge-info { background: var(--fb-soft-blue); color: var(--fb-blue); }

.feedback-chart-card { min-width: 0; padding-top: 20px; border-top: 1px solid var(--fb-line); }
.feedback-chart-card .feedback-card-head { align-items: center; }
.chart-unit { color: var(--fb-muted); font-size: 11px; white-space: nowrap; }
.chart-rows { display: grid; gap: 16px; margin: 0; padding: 0; list-style: none; }
.chart-row { --chart-color: var(--fb-blue); min-width: 0; }
.chart-row:nth-child(even) { --chart-color: #35907c; }
.chart-row[data-tone="success"] { --chart-color: var(--fb-green); }
.chart-row[data-tone="danger"] { --chart-color: var(--fb-red); }
.chart-row[data-tone="warning"] { --chart-color: #c17a21; }
.chart-row-head { display: flex; justify-content: space-between; align-items: baseline; gap: 16px; margin-bottom: 6px; font-size: 13px; }
.chart-row-head span { min-width: 0; overflow-wrap: anywhere; }
.chart-row-head strong { flex-shrink: 0; font-variant-numeric: tabular-nums; }
.chart-track { height: 9px; background: #e7eeea; border-radius: 3px; overflow: hidden; }
.chart-track > span { display: block; height: 100%; background: var(--chart-color); border-radius: inherit; }
.chart-scroll { overflow-x: auto; max-width: 100%; }
.chart-columns { display: grid; grid-template-columns: repeat(var(--chart-count), minmax(32px, 1fr)); gap: 8px; list-style: none; padding: 0 0 8px; margin: 0; min-width: max-content; }
.chart-column { display: grid; grid-template-rows: 22px 150px 36px; gap: 6px; text-align: center; min-width: 32px; font-size: 11px; }
.chart-column strong { font-size: 12px; font-variant-numeric: tabular-nums; }
.chart-column-track { display: flex; align-items: flex-end; justify-content: center; border-bottom: 1px solid #c5d4cb; background: repeating-linear-gradient(to top, transparent 0, transparent 49px, #e8eeea 49px, #e8eeea 50px); }
.chart-column-track span { width: 22px; max-width: 75%; background: var(--fb-blue); border-radius: 3px 3px 0 0; }
.chart-column:last-child .chart-column-track span { background: var(--fb-green); }
.chart-column time { color: var(--fb-muted); line-height: 1.35; }
.chart-column time span { display: block; font-size: 10px; }
.feedback-chart-card .empty-state { display: grid; place-items: center; min-height: 160px; border-bottom: 1px dashed var(--fb-line); text-align: center; padding: 20px; }
.mini-bar { height: 4px; overflow: hidden; border-radius: 2px; background: #e7eeea; margin-top: 7px; }
.mini-bar span { display: block; height: 100%; border-radius: inherit; background: #429480; }
.detail-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 20px; padding: 20px 0; border-block: 1px solid var(--fb-line); }
.detail-item { min-width: 0; overflow-wrap: anywhere; }
.detail-item strong { display: block; color: var(--fb-muted); font-size: 11px; font-weight: 600; margin-bottom: 4px; }
.message-body { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.65; }
.feedback-alert { border-radius: 6px; margin-bottom: 18px; padding: 12px 14px; }
.feedback-alert-success { background: var(--fb-soft-green); color: var(--fb-green); border-left: 3px solid var(--fb-green); }
.feedback-alert-error { background: #fff0ee; color: #ab3333; border-left: 3px solid var(--fb-red); }
.activity-row { display: flex; justify-content: space-between; gap: 16px; padding: 14px 0; border-bottom: 1px solid var(--fb-line); text-decoration: none; }
.activity-row span { overflow-wrap: anywhere; min-width: 0; }
.activity-row strong { font-size: 12px; color: var(--fb-muted); }
.pagination { margin-top: 18px; }
.pagination nav { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 12px; align-items: center; color: var(--fb-muted); font-size: 12px; }
.pagination-pages { display: flex; flex-wrap: wrap; gap: 4px; align-items: center; }
.pagination-pages a, .pagination-pages > span { display: inline-flex; min-width: 34px; min-height: 34px; justify-content: center; align-items: center; border: 1px solid var(--fb-line); border-radius: 5px; background: white; padding: 5px 8px; text-decoration: none; }
.pagination-pages > [aria-current="page"] { background: var(--fb-green); border-color: var(--fb-green); color: white; }
.pagination-pages > [aria-disabled="true"] { color: var(--fb-muted); background: #edf1ef; }

@media (min-width: 1600px) {
    .feedback-content { padding-inline: 36px; }
}
@media (max-width: 1200px) {
    .feedback-shell { grid-template-columns: 216px minmax(0, 1fr); }
    .feedback-content { padding: 24px 22px 40px; }
    .grid-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .summary-strip { grid-template-columns: repeat(3, minmax(0, 1fr)); }
    .summary-strip > div:nth-child(3n) { border: 0; }
    .filters-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
    .detail-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}
@media (max-width: 960px) {
    .feedback-shell { display: block; }
    .feedback-sidebar { position: static; height: auto; gap: 16px; padding: 20px; border-right: 0; border-bottom: 1px solid var(--fb-line); }
    .feedback-brand { flex-direction: row; align-items: center; }
    .feedback-nav { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .feedback-nav-label { grid-column: 1 / -1; }
    .feedback-sidebar-footer { display: none; }
    .feedback-enhanced .feedback-sidebar { position: fixed; z-index: 40; inset: 0 auto 0 0; width: min(300px, 86vw); height: 100vh; height: 100dvh; visibility: hidden; transform: translateX(-100%); transition: transform .2s ease, visibility .2s; border-right: 1px solid var(--fb-line); }
    .feedback-enhanced .feedback-brand { flex-direction: column; align-items: flex-start; }
    .feedback-enhanced .feedback-nav { grid-template-columns: 1fr; }
    .feedback-enhanced .feedback-menu-toggle, .feedback-enhanced .feedback-menu-close { display: inline-flex; }
    .feedback-menu-close { position: absolute; top: 14px; right: 12px; }
    .feedback-enhanced.feedback-menu-open .feedback-sidebar { visibility: visible; transform: translateX(0); }
    .feedback-menu-open { overflow: hidden; }
    .feedback-backdrop { position: fixed; inset: 0; z-index: 30; background: rgb(21 36 28 / 35%); border: 0; border-radius: 0; width: 100%; height: 100%; padding: 0; }
    .feedback-menu-open .feedback-backdrop { display: block; }
    .feedback-backdrop:hover { background: rgb(21 36 28 / 35%); }
}
@media (max-width: 640px) {
    h1 { font-size: 24px; }
    .feedback-content { padding: 22px 16px 32px; }
    .feedback-topbar { padding: 12px 16px; min-height: 66px; }
    .feedback-topbar-context > span { display: none; }
    .feedback-account { gap: 8px; }
    .feedback-account strong { max-width: 185px; }
    .feedback-account small { font-size: 10px; max-width: 185px; }
    .page-header, .feedback-hero { flex-direction: column; gap: 12px; }
    .grid, .dashboard-grid { gap: 14px; }
    .grid-2, .two-columns { grid-template-columns: 1fr; }
    .metric-card { padding: 14px 12px; }
    .metric-value { font-size: 28px; }
    .metric-heading { align-items: flex-start; }
    .metric-label { font-size: 12px; }
    .metric-icon { width: 28px; height: 28px; flex-basis: 28px; }
    .metric-icon .icon { width: 17px; height: 17px; flex-basis: 17px; }
    .summary-strip { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
    .summary-strip > div:nth-child(3n) { border-right: 1px solid var(--fb-line); }
    .summary-strip > div:nth-child(2n) { border: 0; }
    .filters-grid, .detail-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
    .feedback-card { padding: 16px; }
    .feedback-card.metric-card { padding: 14px 12px; }
    .feedback-card-head { flex-wrap: wrap; gap: 10px; }
    .feedback-card-head .button { flex-shrink: 0; }
    .filter-summary { max-width: 50%; text-align: right; }
    .chart-unit { white-space: normal; }
    .section-heading { flex-wrap: wrap; gap: 6px; }
    th, td { padding: 11px 12px; }
    .pagination nav { align-items: flex-start; flex-direction: column; }
}
@media (max-width: 380px) {
    .metric-heading { flex-direction: column-reverse; gap: 8px; }
    .filters-grid, .detail-grid { grid-template-columns: 1fr; }
}
@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after { scroll-behavior: auto !important; transition: none !important; animation: none !important; }
}
@media print {
    .feedback-sidebar, .feedback-topbar, .feedback-filters, .actions, .hero-actions, .pagination, .skip-link { display: none !important; }
    .feedback-shell { display: block; }
    body { background: white; color: black; font-size: 11px; }
    .feedback-content { max-width: none; padding: 0; }
    .feedback-card, .feedback-chart-card { break-inside: avoid; }
    .chart-scroll, .table-wrap { overflow: visible; }
    .chart-columns { min-width: 0; gap: 4px; grid-template-columns: repeat(var(--chart-count), minmax(0, 1fr)); }
    .chart-column { min-width: 0; }
}